UPDATED CANCELLATION POLICY
If your plans change, you can now cancel or modify your appointment on Glamsquad.com at anytime or on our iPhone app up to 4 hours in advance.
Please note our updated cancellation policy:
- Cancellations within 4 hours but at least 90 minutes prior to your appointment time will result in a $25 service charge.
- All cancellations on services booked with packages within 4 hours but at least 90 minutes prior to your appointment time will result in a deduction of a $25 service charge from your package.
- Cancellations within 90 minutes of the appointment time and client no-shows will be charged the full list price for the services including a 20% cancellation fee.
- All cancellations on services booked with credits within 4 hours but at least 90 minutes prior to your appointment time will result in a deduction of a $25 service charge from you credits account. If there are not enough credits to cover the $25 service fee, the outstanding fee will be charged to the credit card on file.
- All cancellations on services booked with promo codes within 4 hours but at least 90 minutes prior to your appointment time will result in forfeiture of the promo code. If the promo code does not cover the $25 service fee, the outstanding fee will be charged to the credit card on file.
- All cancellations on services booked with packages, credits, or promo codes within this time period will result in the loss of that appointment from the package or forfeiture of the credits or promo codes.