Can I purchase a gift card or gift package over the phone? February 19, 2020 20:48 Updated No. At this time we are not able to make purchases over the phone. If you are having trouble with your purchase, please send an email with as much detail regarding the issue to firstname.lastname@example.org. Related articles Why should I purchase a package? Why do I have an additional charge when my package is applied to my service? Where can I see how many credits are left in my package? How do packages work? If my package is for blowouts, can I use it towards makeup or nails?